Cybertrust’s managed security services go beyond the outsourcing of day-to-day security tasks and include the monitoring and managing of a broad range of devices, covering the Internet perimeter, the internal network, extranet connections, and servers, desktops, and laptops.

We strive to build a partnership in which our customers retain the ownership, set the policies, authorize changes and propagate decisions. Cybertrust takes on responsibility for the lifecycle management of the security infrastructure and continuously manages the threats and risks. The end result of this intimate partnership is an improvement in our customers’ overall security posture.

Our managed security services are delivered through our world-leading OnlineGuardian® technology.

Services include

• Managed Firewall/Router/VPN
• Managed IDS/IPS
• Managed HIDS/HIPS
• Managed Application-level Firewall
• Managed Anti-Virus
• Managed Proxy
• Managed Content Screening

Cybertrust can monitor your security infrastructure or monitor and manage it. Monitoring services include:

• Monitoring the health of your security devices and diagnosing hardware or software faults remotely. Where necessary, Cybertrust will coordinate the replacement of faulty hardware and the restoration of a device.
• Monitoring your infrastructure for threats that might impact your business. Logs and alerts generated by security devices are analyzed, correlated and classified in real-time and interpreted by Cybertrust security analysts.
• Security incidents are handled actively. They are thoroughly investigated and appropriate action is taken, or an escalation procedure is initiated. Cybertrust specializes in root cause analysis and provides on-the-spot recommendations for remediation.

Additional Services

• Proactive maintenance of your devices. Cybertrust ensures that the platform, the operating system and the software of all security devices are maintained remotely. This includes the installation of security patches, hot fixes and service packs. Cybertrust also ensures that a device can be restored at all times by managing backups.
• Updating the rule-set or policy of your security devices. Cybertrust reviews every change request for its potential impact on your overall security posture. Cybertrust also keeps previous versions of rules and policies to enable a rollback in case of problems, and to allow auditors to review changes over time.